🏡 About the Accommodation
Welcome to Idolio Urban Suite – a thoughtfully designed, fully private seaside apartment located in the heart of Limenas Hersonissos, Crete. The suite is rented exclusively as a whole, ensuring that you’ll enjoy complete privacy during your stay, whether you’re traveling alone, as a couple, or with family and friends.
The suite can comfortably host up to 6 adults. With two cozy bedrooms, a loft and a spacious living room that includes extra sleeping space, it’s the perfect setting for families or small groups looking for both style and comfort.
- Couples will appreciate the warm atmosphere and the private outdoor terrace – ideal for a romantic dinner under the stars.
- Families will feel right at home thanks to the generous space and child-friendly layout.
- Solo travelers can relax in a peaceful environment with everything they need at their fingertips. Whether you’re here to unwind, explore, or reconnect, the suite is designed to suit your needs.
At Idolio, we’ve curated everything to make your stay effortless and relaxing. Guests enjoy:
- A fully equipped kitchen for your morning coffee or home-cooked meals
- Stable Wi-Fi
- Air conditioning & heating for year-round comfort
- Washer & dishwasher for longer stays
- Premium bed linens, fresh towels & toiletries
A private terrace with BBQ – perfect for sunset dinners
What sets Idolio apart is the combination of seafront serenity, elegant design, and a truly local experience. Just a few steps from the beach, you’ll wake up to the sound of the sea and fall asleep under the stars.
Our spacious 30m² veranda invites you to slow down and savor every moment, while the suite’s minimal architecture, natural materials, and carefully selected details create a calming, luxurious atmosphere.
Plus, being just minutes from the heart of Hersonissos, you’re close to everything – yet away from the noise.
🕒 Check-in & Check-out
Check-in is available from 15:00 (3:00 PM) and remains open until 04:00 (4:00 AM) the next day, offering maximum flexibility for late arrivals.
Check-out is required by 10:30 AM on the day of departure to allow us to properly prepare the space for the next guests.
Currently, check-in is handled in person by a member of our hosting team. Upon arrival, you will be welcomed at the property, where we will provide:
- A short tour of the suite
- The necessary guest registration documents to complete
- A clear explanation of the house rules and amenities
- Collection of a damage deposit (refundable), as required by our policy
Our goal is to ensure everything is perfect before we hand over the keys.
- Yes! Late-night check-in is absolutely possible.
We welcome guests until 04:00 AM, which means you can arrive even after a late flight or evening event without worry.
We kindly ask that you let us know your estimated arrival time in advance, so we can arrange to welcome you properly.
We do our best to accommodate special requests!
- Early check-in is possible only if there is no same-day check-out.
- Late check-out is also possible if no new guests arrive that day, and can be extended until 15:00 (3:00 PM).
These options are offered free of charge, based on availability.
No problem at all.
If you arrive before 15:00 or need to leave after check-out, you’re welcome to store your luggage at the property.
This way, you can explore the area, go for a swim, or enjoy a meal without carrying your bags.
Just let us know in advance, and we’ll make sure everything is arranged smoothly.
📜 House Rules & Policies
While we love animals, pets are not allowed at the property.
This policy helps us maintain the highest standards of cleanliness, hygiene, and comfort for all guests — especially those with allergies or sensitivities.
Thank you for your understanding.
Smoking is not permitted inside the suite, including the bedrooms, living room, and kitchen.
However, you are welcome to smoke on the outdoor terrace, where ashtrays are provided.
For the comfort of all guests and neighbors, parties, and loud music are strictly prohibited.
The suite is intended for quiet, relaxed stays and not for hosting external visitors or events.
Thank you for respecting the peaceful nature of the property and surrounding neighborhood.
Yes. Quiet hours are in place from 23:00 (11:00 PM) to 07:00 (7:00 AM) & 14:00 (2:00 PM) to 17:00 (5:00 PM) in accordance with local regulations.
During this time, we kindly ask guests to keep noise levels to a minimum, especially on the terrace or in shared outdoor spaces.
This ensures a restful night for everyone in the area.
We kindly ask that guests treat the property with respect and leave it in good condition.
While cleaning is provided, we appreciate when guests:
- Dispose of trash in the designated bins
- Avoid leaving food out to prevent insects
- Use equipment (e.g. BBQ, kitchen) responsibly
If something breaks or needs attention, please let us know right away — we’re here to help.
❌ Cancellations & Refunds
We offer a strict cancellation policy for bookings made through our official website.
Guests are eligible for a full refund if they cancel at least 30 days before the scheduled check-in date.
Cancellations made within 30 days of arrival are non-refundable, unless otherwise stated or agreed upon.
Last-minute cancellations — made within 30 days prior to check-in — are not eligible for a refund.
However, we always encourage guests to contact us directly in case of special circumstances, and we’ll do our best to assist you.
We understand that unexpected situations can arise.
In the case of illness, flight cancellation, or other personal emergencies, please reach out to us as soon as possible.
We are happy to review your case individually and fairly, and in many cases, we’re able to offer a credit or partial refund, depending on availability and season.
If you booked directly through our website, simply email us or use the contact form with your booking details.
We’ll respond promptly to guide you through the cancellation process and confirm eligibility for a refund based on our policy.
A damage deposit is collected in cash upon check-in.
At check-out, our host will inspect the suite in your presence, and if everything is in order, the deposit is returned immediately in cash.
This transparent process ensures peace of mind for both parties and helps us maintain our high-quality standards.
🛠 Amenities & Services
At Idolio Urban Suite, we strive to make your stay as comfortable as possible. Our suite offers a range of amenities, including:
- Fully equipped kitchen with modern appliances for your culinary needs.
- Washing machine for your laundry requirements.
- Air conditioning units in key areas to ensure a pleasant indoor climate.
- Stable Wi-Fi to keep you connected.
- Private terrace with BBQ facilities for outdoor dining and relaxation
- Premium linens and towels, along with essential toiletries
Cleaning service to maintain a pristine environment throughout your stay.
Yes, we provide complimentary Wi-Fi throughout the suite. While the connection is stable and suitable for general browsing and checking emails, it may not support high-bandwidth activities such as streaming high-definition videos or extensive remote work. We continually strive to improve our services and appreciate your understanding.
Absolutely. The suite is equipped with:
- Three air conditioning units strategically placed to cool the main living areas and bedrooms
- Central heating system ensuring warmth during cooler months
- Additional floor fan for personalized comfort
Please note that while the bathrooms do not have separate heating units, the central heating maintains a comfortable temperature throughout the suite.
Yes, we provide:
- High-quality bed linens and plush towels for all guests
- Essential toiletries, including shampoo, conditioner, and body wash
- Additional amenities such as a hairdryer and ironing facilities to enhance your comfort
Indeed. Our commitment to cleanliness includes:
- Thorough cleaning before your arrival and after your departure
- Regular cleaning service during your stay to ensure a tidy and comfortable environment
- Flexibility to arrange additional cleaning sessions upon request
Please inform us of your preferences, and we’ll be happy to accommodate your needs.
📍 Location & Access
Idolio Urban Suite is located in Limenas Hersonissos, one of the most popular seaside resorts in Crete, Greece. The property is just 30 meters from the sea, offering direct access to the beach and uninterrupted views of the Cretan coastline. Guests will find restaurants, cafes, shops, and local attractions all within walking distance.
The suite is approximately 22 kilometers from Heraklion International Airport (HER), with several convenient transportation options available. By car or taxi, the journey takes about 25 minutes via the Heraklion–Agios Nikolaos highway. Public buses also operate regularly between the airport and Hersonissos, with an average travel time of 35 to 40 minutes. Private transfer services or rental car arrangements can be made upon request.
Yes, the property offers free private parking for up to two standard-sized vehicles. In the event of additional cars, guests can usually find available street parking near the suite.
Yes, the suite is located within walking distance from local bus stops that connect Hersonissos with Heraklion, Agios Nikolaos, and other towns in Crete. This allows guests to explore the island easily without the need for a car.
Yes, guests will find a wide range of essential services just a short walk from the property. These include supermarkets, bakeries, traditional taverns, pharmacies, medical centers, ATMs, and banks. The central location ensures convenience throughout your stay.
📞 Contact & Emergencies
You can reach us anytime via phone, WhatsApp, Viber, or email. Whether you have a question before your arrival or during your stay, we’re always happy to assist and provide guidance. You’ll receive all contact details upon booking confirmation.
Yes. While our team is typically available from early morning until 02:00 AM, we remain on-call 24/7 for any emergencies.
If you experience a serious issue—such as a medical emergency, lockout, or critical malfunction—you can contact us immediately, and we’ll respond as quickly as possible.
During the day and evening hours, you can usually expect a reply within minutes.
In late-night hours (after 02:00 AM), non-urgent requests may be answered first thing in the morning, but we will always prioritize urgent matters as quickly as possible.
Please notify us as soon as possible via your preferred contact method.
We’ll do our best to resolve the issue promptly, whether it involves maintenance, equipment, or facility access. Our goal is to ensure your stay remains smooth and enjoyable.
Yes. You will receive all necessary contact information and check-in instructions upon booking confirmation.
We’ll also follow up with you before your arrival to make sure everything is clear, and to coordinate your check-in time and any special requests.
🔐 Safety & Security
Yes, the area of Limenas Hersonissos is considered safe, peaceful, and family-friendly.
The suite is located in a quiet residential area, just a short walk from the beach and the town center. Whether you’re traveling solo or with children, you’ll feel secure and comfortable throughout your stay.
Yes. While there are no surveillance cameras on the property to respect guest privacy, the suite is equipped with:
- A security alarm system
- A safe box for storing valuables and personal items
- Secure locks on all main access points
Your privacy and peace of mind are our top priority.
Yes. The suite includes a smoke detector and a fire extinguisher placed in easily accessible areas, in accordance with local safety standards.
These are checked regularly to ensure full functionality.
Yes. A fully stocked first aid kit is available in the suite, ready for any minor injuries or needs.
For more serious situations, medical centers and pharmacies are located just minutes away.
In the unlikely event of an emergency, please contact us immediately using the contact details provided in your booking confirmation.
We are available 24/7 for emergencies, and we’ll respond as quickly as possible.
Emergency contact numbers and local guidance are also available in the printed guest manual inside the suite.
🧳 Before You Book
Absolutely. We’re happy to answer any questions you may have before confirming your reservation.
Feel free to contact us directly via email, phone, or messaging platforms — we’ll get back to you promptly with all the information you need to book with confidence
Yes. A minimum stay of 2 nights is required for all bookings.
For longer stays, we’re happy to discuss custom arrangements depending on availability and season. Just reach out and we’ll explore the best option for you.
No hidden fees.
Once you select your exact dates and number of guests, our website automatically calculates and displays all applicable charges, including local taxes or fees.
Everything is transparent, so you know exactly what to expect before confirming your booking.
Yes, you can.
Just make sure that the guest information provided is accurate, and that the person staying is aware of the house rules and check-in details.
If you have any questions about how to proceed, feel free to contact us before booking.
To confirm your reservation, we’ll ask for:
- Full name of the main guest
- Number of people staying
- Contact information (email & phone)
- Estimated time of arrival
You’ll receive all check-in instructions and contact details after completing your booking.
♿ Accessibility Information
The suite is designed with comfort and style in mind, but it is not currently equipped to accommodate guests who require step-free or wheelchair access.
We value transparency and want every guest to feel confident in their decision — please feel free to contact us before booking if you’re unsure whether the space is suitable for your needs.
Yes. There are three steps at the main entrance of the suite.
Additionally, there is a wooden staircase inside that leads to a loft area where two of the beds are located. These features may present challenges for guests with mobility difficulties.
There is no elevator or ramp access available at the property.
Entry to the suite requires using stairs.
The layout and door widths of the suite are not designed for full wheelchair accessibility.
Movement may be limited in certain areas, particularly for guests using mobility devices.
The bathroom includes a walk-in shower with a slightly raised edge to help contain water.
While this setup is convenient for most guests, it may not meet accessibility standards for wheelchair use or full mobility support.
🏘️ Neighborhood & Surroundings
Idolio Urban Suite is located in Limenas Hersonissos, a coastal town in northern Crete that combines the charm of a traditional village with the liveliness of a modern seaside resort.
The neighborhood is quiet and residential, but just steps away from the lively promenade — filled with restaurants, cafés, small shops, and beach bars. It’s ideal for both relaxed holidays and active exploration.
Yes. The area is considered safe and walkable, both during the day and evening hours.
Guests often enjoy peaceful strolls along the beachfront, visiting nearby restaurants or walking to the center without concern. The surrounding streets are well-lit and frequented by travelers and locals alike.
Yes — all essential services are within 5 to 10 minutes walking distance.
There are local tavernas, casual cafés, supermarkets, a pharmacy, bakery, and even takeaway options nearby. Whether you’re planning to eat out or cook at home, you’ll find everything you need just around the corner.
The closest beach is just a 2-minute walk from the suite, accessible via a quiet residential street.
There are also organized beaches with sunbeds and beach bars within 5–10 minutes on foot.
Nearby attractions include:
- Aquaworld Aquarium (10-minute walk)
- Lychnostatis Open Air Museum (5-minute drive / 25–30-minute walk along the coast)
- Hersonissos Harbor & nightlife (5–7-minute walk)
Traditional villages like Koutouloufari (short uphill walk or 5-minute drive)
Yes. All guests receive a seasonal guide with curated local suggestions upon arrival.
It includes ideas for dining, swimming, walking routes, cultural spots, and relaxing places — suitable for every travel style.
We’re also happy to offer personalized recommendations depending on the season and your preferences.
ecomelius.